Wishy is one of the best receptionists I have ever met in my life.
We really appreciate all the excellent work that you and your colleagues in the Southernhay Dental Practice carry out, it is a pleasure to work with you.
I have been treating patients from the Southernhay Dental Practice now for over 25 years and I am delighted to be associated with it. This well respected practice has a very good pedigree and I am very happy to recommend the services of its Dentists and Hygienists.
One of the reasons we all come to see Ian is because we all trust him so much. We are confident that he will only do what he thinks is in our best interest and he will always offer options and choices, and makes sure that we fully understand them.
On each visit to the practice, I am unfailingly impressed by Anna's outstanding professionalism - the welcoming reception, the concern and courtesy shown, the meticulous treatment, and the thoughtful sensitivity to concerns and questions I raise.
She sets out treatment options clearly and elaborates the pros and cons of each treatment route so that I feel very much included in a decision-making process. Each treatment inspires a high level of comfort and confidence. I feel in very, very good hands!
A sense that I am being treated by a professional who really cares comes with the first warm words of personal greeting and infuses the entire treatment experience.
I just wanted to let you know how much I appreciate all your help in making my first few trips to the dentist (for many years!) such a good experience. Alex and her assistant made my first and second visit to your practice a much more pleasurable time than I could ever have imagined and explained the procedures as they went through them. Then on Wednesday, Hayli and her lovely assistant chiselled away and cleaned my teeth. I can’t believe how different they look and I have to stop at every mirror and check I haven’t been dreaming! I don’t think at the time I really appreciated how much better my teeth looked and therefore please can you to let them all know that I am so grateful. I have dreaded the day coming when I would have to visit a dentist, but now believe it or not, I am almost looking forward to the next one.
Thank you all for helping me get over this fear.
Martin Day's excellent, professional ability and his friendly, relaxed and stress-free personality have banished the horrors of the dentist's chair for ever.
I recently joined the Southernhay Dental Practice following a relocation, and was considering having dental implants and crowns.
This was a significant decision for me and Ian Williams provided first class advice as I made the decision to go ahead. Ian's skills and expertise in fitting the crowns has been outstanding and he continued to support me by providing after-care and advice as I grew accustomed to them. Ian has been outstanding throughout and the whole experience has been exemplary. I would recommend Ian and the Southernhay Dental Practice without hesitation to anyone they are simply world-class.
As a nervous patient I greatly appreciate the gentleness and consideration of the dental surgeon Anna Bearman
I just wanted to say a few words about the excellent care I have been given by Martin Day and your team of hygienists and dental nurses over the years.
I teach people to speak English and of course pronunciation is a very important part of this. It partly involves imitating my mouth and lip positions. As you can imagine, students would be distracted by poor or missing teeth and not concentrate on the task in hand! Martin has very carefully restored the appearance of my teeth and it's really down to his expertise that I am continuing to have the confidence to work. He takes the utmost care, explains each process and is very gentle. I'm extremely grateful to him for all he has done for me.
My dentist is gentle and caring. The treatment I have had has been perfect in every way.
Ian Williams is compassionate, sensitive and his gentle manner enables him to put patients immediately at ease. I was not particularly fond of dental procedures until Ian became my dentist; since that time I treat each visit as the opportunity to meet up with a friend and highly skilled practitioner in whom I have complete trust. His sound advice regarding ongoing dental care enables me to feel a part of the whole process, not just a body at the end of a drill.
I’ve never had so much care.
I have been visiting Ian Williams at The Southernhay Dental Practice for more than twenty years. His approach has always been incredibly friendly and professional, keeping me completely informed of all the treatments required to keep my teeth in tip top condition. His manner is first class, and the pricing model for hygienist visits and check-ups is most reasonable. I would have no hesitation in recommending Ian to friends and family, and have done so on several occasions.